During an interview John Sculley - CEO of Pepsico (1977–1983) said following statements :
Difference between good manager and great managers :
JS: Really great managers want to turn one-off projects into as much of a routine process as they can. I am a project-centric leader( or good manager). I like to work on projects and solve tough problems. Whereas a really great manager will say, "How do we replicate the processes so that when a problem comes up like this again we can routinely solve it?"
JS : One of my first principles is, I only do business with friends. An the first steps of business is Trusting people.Once we are able to trust people and friendship is an outcome of that trust.
